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Appendix E: Getting Help
World Wide Web
http://support.intel.com/support/motherboards/server/chassis/SR1500.
Telephone
All calls are billed per incident, levied in local currency at the applicable credit card
exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for
telephone support at any time without notice).
Before calling, fill out an “Intel
®
Server Issue Report Form”. A sample form is provided
on the following pages. However, for the fastest service, please submit your form via the
Internet.
For an updated support contact list, see http://www.intel.com/support/9089.htm/
U.S. and Canada
1-800-404-2284
Europe
Belgium ..... 02 714 3182
Denmark ... 38 487077
Finland ...... 9 693 79297
France........ 01 41 918529
Germany ... 069 9509 6099
Holland...... 020 487 4562
Italy............ 02 696 33276
Norway...... 23 1620 50
Spain..........91 377 8166
Sweden....... 08 445 1251
UK.............. 870 6072439
- Server System SR1500AL 1
- User’s Guide 1
- About this Manual 5
- Manual Organization 5
- Product Contents 5
- Safety Information 9
- 上的 Intel 10
- 服务器主板与服务器机箱安全信息》）。 10
- Warnings 11
- Table of Contents 13
- List of Figures 19
- List of Tables 21
- 1 Server System References 23
- 2 Server System Features 25
- Table 2. Intel 26
- Internal Components 28
- Locations 29
- Configuration Jumpers 30
- Figure 5. Recovery Jumpers 31
- Light Guided Diagnostics 32
- Back Panel Connectors 33
- SAS/SATA Backplanes 34
- RAID Support 35
- Front of Server System 36
- Local Control Panel 37
- Rear of Server System 39
- Peripheral Devices 40
- Advanced Management Options 41
- Rack-Mounted Systems 41
- 20 Intel 42
- 3 Hardware Installations and 43
- 22 Intel 44
- Basic Rail Rack Mount Removal 45
- 24 Intel 46
- Removing the Front Bezel 47
- Installing the Front Bezel 48
- Removing the System Cover 48
- Installing the System Cover 49
- 28 Intel 50
- 30 Intel 52
- Installing DIMMs 53
- 32 Intel 54
- Removing DIMMs 55
- Installing the Processor 55
- 34 Intel 56
- Installing the Heat Sink(s) 57
- Removing a Processor 58
- Removing the Small Air Baffle 60
- 40 Intel 62
- 42 Intel 64
- AF000355 66
- AF000384 67
- AF000152 68
- AF000358 69
- AF000363 70
- Replacing a PCI Riser Card 71
- AF000359 72
- AF000360 73
- Installing a PCI Add-in Card 74
- Removing a PCI Add-in Card 75
- Module(s) 76
- AF000749 77
- Remote 78
- RMM NIC 78
- Removing the Intel 79
- RMM and Intel 79
- Replacing the Backplane Board 80
- AF000370 81
- AF000371 82
- AF000372 83
- Installing the Server Board 84
- Removing the Server Board 85
- Replacing the Backup Battery 86
- Replacing the Power Supply 88
- Replacing the Control Panel 89
- 68 Intel 90
- Replacing a System Fan 91
- AF000369 92
- Removing the Rack Handles 93
- 72 Intel 94
- 4 Server Utilities 95
- Table 4. Setup Menu Key Use 96
- Upgrading the BIOS 97
- Clearing the Password 98
- Clearing the CMOS 99
- 78 Intel 100
- Cable Routing 101
- SATA Connections 102
- AF000376 103
- 84 Intel 106
- Appendix B: Troubleshooting 107
- First Steps Checklist 108
- Hardware Diagnostic Testing 109
- Power Light Does Not Light 110
- 90 Intel 112
- Cannot Connect to a Server 113
- Problems with Network 113
- 92 Intel 114
- LED Information 116
- BIOS POST Beep Codes 116
- 96 Intel 118
- Appendix C: Intel 119
- Server Issue Report 119
- DIMM Configuration 120
- Operating System Information 120
- Hard Drive Information 121
- Management Information 121
- Control Panel Information 121
- Complete Problem Description 122
- Appendix D: LED Decoder 123
- Back edge of server board 124
- Diagnostic LEDs 124
- Appendix E: Getting Help 129
- In Asia-Pacific region 130
- Latin America 130
- 110 Intel 132
- Appendix F: Regulatory and 133
- Compliance Information 133
- 112 Intel 134
- Industry Canada (ICES-003) 138
- VCCI (Japan) 138
- BSMI (Taiwan) 138
- Korean Compliance (RRL) 139
- CNCA (CCC-China) 139
- Compliance 140
- Appendix G: Warranty 141
- Limitations of Liability 142
- Telephone Support 143
- Returning a Defective Product 143
- 122 Intel 144
- Safety Instructions 145
- Français 149
- Italiano 154
- 134 Intel 156
- Server Safety Information 157
- Safety Warnings and Cautions 157
- Intended Application Uses 158
- Site Selection 158
- Equipment Handling Practices 158
- Power and Electrical Warnings 159
- System Access Warnings 160
- Rack Mount Warnings 160
- Electrostatic Discharge (ESD) 161
- Other Hazards 161
- Zielbenutzer der Anwendung 163
- Standortauswahl 163
- Handhabung von Geräten 163
- Hinweis für Netzkabel 164
- Warnhinweise für Racks 165
- Andere Gefahren 166
- Domaines d’utilisation prévus 168
- Sélection d’un emplacement 168
- 148 Intel 170
- Autres risques 172
- Périphériques laser 173
- Aplicaciones y usos previstos 174
- Seleccién de la ubicación 174
- Manipulacién del equipo 175
- 154 Intel 176
- Descarga electrostática (ESD) 177
- Otros riesgos 178
- 158 Intel 180
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